ABOUT AW

Inquiries

  • AISIN AW does not sell products to the consumer. We cannot release any information regarding product specifications, quality assurance and after-sales service of products.
  • IF YOU ARE INQUIRING ABOUT PRODUCTS, PLEASE CONTACT YOUR CAR MANUFACTURER OR LOCAL SERVICE DEALER.

Frequently Asked Questions (FAQ)

Question Questions regarding AISIN AW's products
Answer Please refer to the "About Our Products" page.
Question Would you tell me more about AW products ?
Answer We are an original equipment manufacturer (OEM) and we cannot reply to you directly about our products. For more details, please contact the dealers at which you purchased products or each car manufacturer's customer center directly.
Question Is it possible to repair ATs / navigation systems ?
Answer Please contact the dealers at which you purchased products or each car manufacturer's customer center directly.
Question Is it possible to purchase AW products or parts ?
Answer We are an OEM and we sell products to car manufactures only. Please contact the dealers or the car manufacturer's customer center directly.
Question Is it possible to purchase navigational map data disc ?
Answer We are an OEM and we sell products to car manufactures only. Please contact the dealers at which you purchased products or the car manufacturer's customer center directly.
Question Where can we purchase vehicles manuals or repair manuals ?
Answer We are an OEM and we do not provide each manual to individual customers directly. Please contact the dealers or the car manufacturer's customer center directly.
Question Questions regarding AISIN AW CO., LTD.
Answer Please refer to the "Company Summery" page.
Question Questions regarding AISIN AW's environmental activities
Answer Please refer to the "Environmental Report" page.
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