Inquiries

Before sending an inquiry, please thoroughly read the frequently asked questions. We do not accept inquiries for the purpose of advertising.

Inquiries about products

Aisin AW does not sell products to the consumer nor release any information regarding product specifications, quality assurance and after-sales service of products since we are an original equipment manufacturer (OEM).
If you have any questions about our products, please contact car manufacturer or local service dealer.

Frequently Asked Questions

Because of the numerous inquiries Aisin AW receives, we have compiled information on corporate initiatives and products in a Q & A format.

Would you tell me more about AW products (OEM) ?

We are an original equipment manufacturer (OEM) and we cannot reply to you directly about our products. Please contact the dealers at which you have purchased products or each car manufacturer's customer center directly for the product details.

Is it possible to purchase / repair our products?

For purchasing and repairing products, please contact the dealers at which you have purchased products or each car manufacturer's customer center directly.

Where can we purchase vehicles manuals or repair manuals ?

We are an OEM and we do not provide each manual to individual customers directly. Please contact the dealers or the car manufacturer's customer center directly.

Is it possible to purchase navigational map data disc ?

We are an OEM and we sell products to car manufactures only. Please contact the dealers at which you purchased products or the car manufacturer's customer center directly.

About Aisin AW

Please refer to the "About AW / Company Profile" page.

Products (OEM)

Please refer to the "Technology and Products" page.

About our environmental initiatives

Please refer to the "CSR" page.

About procurement

Please refer to the "Procurement" page.

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